Privacy Policy

Welcome to Our Commitment to Your Privacy

At Profyd, we understand that your privacy is paramount. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our job search platform and services. We are committed to transparency and giving you control over your personal data.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

1.1 Information You Provide Directly

Account Registration:

  • Full name, email address, phone number
  • Username and password
  • Professional title and current employment status
  • Geographic location (city, state, country)

Profile Information:

  • Resume/CV and cover letters
  • Work experience, education, skills, and certifications
  • Professional summary and career objectives
  • Portfolio links, professional social media profiles
  • Salary expectations and job preferences
  • Availability and preferred work arrangements

Job Applications:

  • Application responses and assessment results
  • Communication preferences
  • References and recommendations
  • Any additional information you choose to provide

Communications:

  • Messages sent through our platform
  • Customer support inquiries
  • Survey responses and feedback
  • Email correspondence

1.2 Information Collected Automatically

Usage Data:

  • Pages visited, features used, and time spent on our Services
  • Job searches, saved jobs, and application history
  • Device information (type, operating system, browser)
  • IP address and general location data
  • Click stream data and interaction patterns

Cookies and Tracking Technologies:

  • Session cookies for functionality
  • Analytics cookies to improve our Services
  • Advertising cookies for personalised content
  • Third-party cookies from integrated services

1.3 Information from Third Parties

Social Media Integration:

  • Profile information when you connect via LinkedIn, Facebook, or Google
  • Professional connections and endorsements

Employer Partners:

  • Application status updates
  • Interview feedback and hiring decisions
  • Background check results (with your consent)

Data Enrichment Services:

  • Professional verification data
  • Industry insights and market trends

2. How We Use Your Information

2.1 Core Service Delivery

  • Job Matching: Connect you with relevant job opportunities based on your profile, skills, and preferences
  • Account Management: Create, maintain, and secure your account
  • Application Processing: Submit and track your job applications to employers
  • Communication: Send job alerts, application updates, and platform notifications
  • Profile Enhancement: Suggest improvements to increase your visibility to employers

2.2 Platform Improvement

  • Analytics: Understand how users interact with our Services to identify areas for enhancement
  • Product Development: Develop new features and optimize existing ones
  • Quality Assurance: Monitor and improve the quality of job listings and user experience
  • Research: Conduct aggregated market research and labour market analysis

2.3 Safety and Security

  • Fraud Prevention: Detect and prevent fraudulent accounts, fake job postings, and scams
  • Platform Integrity: Maintain the security and proper functioning of our Services
  • Legal Compliance: Meet legal obligations and respond to lawful requests
  • Policy Enforcement: Ensure compliance with our Terms of Service

2.4 Marketing and Personalization

  • Personalized Recommendations: Tailor job suggestions and content to your interests
  • Promotional Communications: Send newsletters, career resources, and special offers (with your consent)
  • Advertising: Display relevant advertisements from our partners
  • Events: Invite you to career fairs, webinars, and networking events

3. How We Share Your Information

3.1 With Employers

When you apply for a job or make your profile searchable, we share relevant information with:

  • Job Posters: Employers receive your application materials, profile information, and contact details
  • Recruiters: Third-party recruiters and staffing agencies may view your profile if you opt in
  • Hiring Platforms: Integrated applicant tracking systems used by employers

You Control What’s Shared: You can choose to make your profile private, anonymous, or fully visible to employers.

3.2 Service Providers

We work with trusted third-party vendors who help us operate our Services:

  • Cloud hosting and data storage providers
  • Email and communication platforms
  • Payment processors for premium services
  • Analytics and performance monitoring tools
  • Customer support software
  • Background check providers (with explicit consent)

Our Requirements: All service providers are contractually required to protect your data and use it only for specified purposes.

3.3 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the new entity. We will notify you via email and/or prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.

3.4 Legal Requirements

We may disclose your information when required to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to government requests or court orders
  • Protect our rights, property, or safety
  • Prevent fraud, security threats, or illegal activity
  • Enforce our Terms of Service

3.5 With Your Consent

We may share your information with other parties when you explicitly consent or direct us to do so, such as when you connect your account to third-party services.

4. Your Privacy Rights and Choices

4.1 Access and Control

Profile Management:

  • View, edit, or delete your profile information at any time
  • Download a copy of your data in portable format
  • Control who can see your profile (public, private, or anonymous)

Communication Preferences:

  • Opt out of promotional emails via the unsubscribe link
  • Manage job alert frequency and types
  • Control notification settings for applications and messages

Data Deletion:

  • Request deletion of your account and associated data
  • Note: We may retain certain information for legal compliance, fraud prevention, or legitimate business purposes

4.2 Regional Privacy Rights

For California Residents (CCPA/CPRA):

  • Right to know what personal information we collect and how it’s used
  • Right to delete your personal information (with exceptions)
  • Right to opt out of the sale or sharing of personal information
  • Right to non-discrimination for exercising your privacy rights
  • Right to correct inaccurate information

For European Economic Area (EEA) Residents (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with supervisory authorities

For Other Regions:

  • We comply with applicable data protection laws in your jurisdiction
  • Contact us to exercise rights available to you

4.3 Cookie Management

You can control cookies through:

  • Browser settings (most browsers allow you to refuse cookies)
  • Our cookie preference center on the website
  • Third-party opt-out tools (e.g., Network Advertising Initiative, Digital Advertising Alliance)

Note: Disabling cookies may limit functionality of our Services.

5. Data Security

5.1 Our Security Measures

We implement industry-standard security practices to protect your information:

  • Encryption: Data is encrypted in transit (TLS/SSL) and at rest
  • Access Controls: Strict internal policies limit data access to authorized personnel only
  • Security Audits: Regular vulnerability assessments and penetration testing
  • Monitoring: 24/7 system monitoring for suspicious activity
  • Employee Training: All staff receive data protection and security training

5.2 Your Role in Security

Best Practices:

  • Use a strong, unique password for your account
  • Enable two-factor authentication if available
  • Never share your login credentials
  • Be cautious of phishing emails claiming to be from us
  • Report suspicious job postings or communications immediately
  • Log out from shared devices

5.3 Data Breach Response

In the unlikely event of a data breach affecting your personal information, we will:

  • Notify affected users promptly as required by law
  • Provide information about what data was compromised
  • Offer guidance on protective measures you can take
  • Report to relevant authorities as legally required

6. Data Retention

6.1 Active Accounts

We retain your personal information for as long as your account is active or as needed to provide Services.

6.2 Inactive Accounts

If your account remains inactive for 3 years, we may:

  • Send reminders to reactivate your account
  • Anonymize or delete your data
  • Archive your information for regulatory compliance

6.3 Deleted Accounts

When you delete your account:

  • Most personal information is deleted within 30 days
  • Some data may be retained for legitimate purposes (fraud prevention, legal compliance, dispute resolution)
  • Aggregated, anonymized data may be retained indefinitely
  • Backup copies are deleted within 90 days

7. International Data Transfers

Our Services are operated globally, and your information may be transferred to, stored in, and processed in countries other than your own. These countries may have different data protection laws.

Our Safeguards:

  • Standard Contractual Clauses approved by relevant authorities
  • Privacy Shield certification (where applicable)
  • Adequacy decisions by regulatory bodies
  • Your explicit consent where required

By using our Services, you consent to the transfer of your information to countries outside your residence.

8. Children’s Privacy

Our Services are not intended for individuals under 16 years of age (or the minimum employment age in your jurisdiction). We do not knowingly collect personal information from children.

If we discover we have collected information from a child:

  • We will delete it immediately
  • We will terminate the account
  • Parents or guardians can contact us to request deletion

9. Third-Party Links and Services

Our platform may contain links to third-party websites, job boards, employer career pages, and services. We are not responsible for the privacy practices of these external sites.

Our Recommendation: Review the privacy policies of any third-party services before providing your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in our practices
  • Legal or regulatory requirements
  • New features or services
  • User feedback

Notice of Changes:

  • We will post the updated policy with a new “Last Updated” date
  • Material changes will be communicated via email or prominent notice
  • Continued use of our Services after changes constitutes acceptance
  • You can review previous versions upon request

11. Contact Us

We value your questions, concerns, and feedback about privacy.

Privacy Team:

  • Email: [email protected]
  • Phone: +92 (334) 4248380
  • Address : 2nd Floor, Raja Market, 30/D,
    New Muslim Town Lahore.

Data Protection Officer (DPO):

Response Time: We aim to respond to all privacy inquiries within 5-10 business days.

Complaints: If you’re not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

12. Additional Information

12.1 Do Not Track Signals

Some browsers have “Do Not Track” features. Currently, there is no industry standard for how to respond to these signals. We do not currently respond to Do Not Track browser signals.

12.2 Automated Decision-Making

We may use automated systems for:

  • Job recommendations and matching algorithms
  • Resume screening and ranking
  • Fraud detection and account verification

You have the right to request human review of automated decisions that significantly affect you.

12.3 Sensitive Information

We generally do not request sensitive personal information such as:

  • Social Security numbers (unless required for employment verification)
  • Financial information (except for payment processing)
  • Health information
  • Bio-metric data
  • Information about race, religion, or political beliefs

If you choose to include such information in your profile or application materials, you do so at your own discretion.